Privacy Policy

This site is committed to protecting and respecting your privacy.

This policy, together with our terms of use and any other documents referred to here, sets out the central principle upon which all personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following content carefully to understand our views and practices in relation to your personal data and how we will treat it.​​

We keep certain basic information when you visit our website and you recognize the importance of keeping this information secure and letting you know what we will do with it.

This policy applies only to our website. If you leave our site via a link or otherwise, you will be subject to the policy of the provider of the site you access. We have no control over the policies or terms of other sites. It is your responsibility to check your policy before continuing to access them.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following information about you: Information you provide by filling in forms on our website.

Information provided when registering as a user on our website, subscribing to our services or requesting additional assistance.

Information you provide when reporting a problem with our website.

When you contact us, we record that contact. Completed surveys that we use for research purposes; although you don't have to respond to them. 

IP ADDRESSES AND COOKIES

We may collect information about your computer, including, where available, your IP address, operating system and browser type. We also collect data for system administration and report aggregate information to our advertisers.

This is statistical data about our users' browsing actions and patterns, and does not identify any individual or collect personal information for our third-party advertisers.

You can refuse to accept cookies by activating the setting on your browser that allows you to refuse cookies. However, if you select this setting you may not be able to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. 

WHERE DO WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers. Any payment transaction will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access some parts of our site, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.

USES OF INFORMATION

We use information held about you in the following ways: To ensure that content on our website is presented most effectively for you and your computer. To provide information, products or services that you have requested from us or that we think may interest you, where you have agreed to be contacted for such purposes.

To carry out our obligations arising from any contracts entered into between you and us. To allow you to participate in interactive features of our Service, when you choose to do so. To notify you about changes to our service. 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will normally inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to third parties for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise your right at any time by contacting us by email. Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these sites, please note that these sites have their own privacy policies and that we accept no responsibility for these policies. Please check these policies before submitting personal data to these sites.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. However, we recommend that you regularly check this page to stay up to date with any changes.

YOUR PERMISSION

By using our website, you indicate that you agree to our privacy policy and that you agree to comply with it. If you do not agree with our privacy policy, please refrain from using our website.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be sent via email or the address below. This email address is being protected from spambots. You need JavaScript enabled to view it.

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Terms of Use

ACCESS TO OUR WEBSITE

When accessing and using our services, please keep the following considerations in mind:

Purpose and Nature of Services:

The services offered on this platform aim to provide tools and knowledge for your personal development. Our focus is on aligning the mental, emotional and spiritual bodies as a means of facilitating this process. However, it is important to recognize that success and progress depend significantly on your active participation and engagement with the proposed activities and techniques.

However, it is important to recognize that success and progress depend significantly on your active participation and engagement with the proposed activities and techniques.

Adverse Reactions and User Responsibility:

As in any personal development process, it is possible that adverse reactions may arise, such as, but not limited to, headaches, diarrhea and vomiting. The platform has been carefully designed to support your growth in a safe way, but the responsibility for your health and well-being remains primarily yours. We recommend caution and advise that any technique or exercise is practiced considering your general health status.

Does not replace Specialized Treatment:

Although the platform is a valuable resource for self-knowledge and personal growth, it does not replace the need for specialized medical or psychological treatment. If you are experiencing mental or physical health challenges, we encourage you to seek out qualified professionals.

We understand that each individual is unique, and therefore results may vary. Luciane Souza, as a psychotherapist and facilitator, is committed to offering guidance and support based on her professional expertise. However, it is not possible to guarantee specific results, as these entirely depend on the dedication, involvement and application of the techniques by the user.

Access to our website is granted on a temporary basis. We reserve the right to suspend or modify the services available on our website at any time and without prior notice. We are not responsible for interruptions or unavailability of our website, regardless of the reason, at any time or for any period of time.

Processing of Personal Data on the Conectados Platform

 In compliance with the General Personal Data Protection Law (LGPD), the Conectados platform, acting as Controller, establishes that the personal data collected is essential for the provision of services and to improve the user experience. Collection is limited to what is strictly necessary and includes data such as name, email, telephone contact and location.

This data is processed to enable services, communication and comply with legal obligations, and is stored in a secure environment. The platform ensures users' rights according to the LGPD, allowing access, correction and deletion of data. Consent can be revoked at any time, without affecting the processing prior to revocation. Changes to the clause will be communicated to users.

 It is important to highlight that all financial operations are managed by the financial firm Stripe, which assumes full responsibility for the processing of any data collected in this context, exempting us from responsibility for this data.

Website Security Policy

It is not permitted to introduce viruses or any malicious material onto our website, nor attempt to access it in an unauthorized way. Denial of service attacks are also prohibited and may result in criminal prosecution under the Computer Misuse Act of 1990. Violations will be reported to authorities and your access to the site will be revoked.

We are not responsible for damage caused by malicious attacks or viruses affecting your system when using our website or downloading content from it or linked websites.

External Links on Our Site Our website includes links to third-party websites and resources, provided solely for your convenience. We do not control the contents of these sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. We recommend that when you access these external sites, you carefully review their terms of use and privacy policies to understand how your information may be used.

Services and Reservations

When scheduling an appointment for any type of service, you agree to provide your personal data correctly and accurately. Incorrect information can compromise the quality and accuracy of the results obtained. All information shared during sessions will be treated with complete confidentiality, and the support provided is based on ethical values and principles. Appointments can be canceled up to 24 hours in advance.

Cancellations made in less than 24 hours will result in the amount paid for the consultation not being refunded.

Payments must be made at least

Right to Use Image and Audio on the Conectados Platform

By providing images and audio on the Conectados platform, you grant the company a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to use, reproduce, distribute and display such content on a perpetual basis for marketing, promotional or other aligned purposes. with the platform's mission. You guarantee that you have all necessary rights to the shared content and confirm that its use on the platform does not violate the rights of third parties.

Conectados is committed to using the content ethically and in accordance with applicable laws, and may remove any material considered inappropriate. This license is perpetual and remains valid even after your account is deactivated. The platform may keep records of previous uses for legal purposes.

Consent and Agreement:

You authorize Dr. Luciane Souza and her team to measure my vibrational frequency by investigating my vibrational field in meetings held weekly through the CONECTADOS platform. By using our platform, you acknowledge that you have read and agreed to the terms of use. We appreciate you choosing to embark on this personal development journey with us and we are here to support you every step of the way.

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